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Balancing Clarifying Essential Travel Set
Regular price $64.95Transformative Skincare System that will Balance your complexion calm redness and inflammation and clear breakouts with powerful anti-inflammatory Blue Tansy Oil the remarkable naturally occurring blue colour from wildcrafted Moroccan Chamomile.
Clear and control breakouts with the Blue Tansy Balancing System this skin brightening, repair and for sensitive, oily and acne breakout skin types. This range is packed with antibacterial and anti-inflammatory properties that will restore balance, regulate sebum levels, clear and control breakouts.
- Clarifying formulas Clear and Control breakouts
- Anti-inflammatory ingredients ideal for sensitive skin
- improve elasticity, hydration and suppleness.
- Brightening enzymes
Blue Tansy's powerful analgesic, anesthetic, and anti-fungal properties which neutralise and inhibit histamine production and contains the powerful compound Azulene which is celebrated for it's calming properties due to it's anti-inflammatory and anti-bacterial and cell regeneration it's ultra-powerful so we have introduced it through a skincare range that is fortified with supporting active and botanicals that balance hydrate while calming your skin from irritation.
Travel Essentials Steps Included:
- Brightening Pineapple + Plum BHA & AHA Daily Cleanser 30ml
- Blue Tansy + Marine Collagen Exfoliating Cleanser 20g (1-2 week)
- Lapis Lazuli Balancing Facial Toner 30ml
- The Gift Balancing Facial Oil 5ml
- Blue Tansy + Marine Collagen Balancing Moisturising Cream 20g
Suitable for: Sensitive, Oily and Breakout prone Skin types
Safe for Teens, Pregnant & Breastfeeding Mums
Brightening Pineapple + Plum B3 & BHA Cleanser 30ml (NEW)
Brightening Pineapple + Plum Daily Cleanser is a gentle facial cleanser with the powerful brightening enzymes of Pineapple and Kakadu Plum with natural BHA pore-refining of Willow Bark + Salicylic Acid and Niacinamide B3 that reduces breakouts and promotes clearer glowing skin.
Recommended Use Day
Estimated uses 30ml Approx. 60 uses
Blue Tansy + Marine Collagen Exfoliating Cleanser 20g
This skin-brightening deep cleanser for sensitive, oily and acne breakout skin types is packed with antibacterial and anti-inflammatory properties that will restore balance, regulate sebum levels, clear and control breakouts. A gentle yet powerful trio of refined sugar, Australian Sea Salt and Kaolin Clay gives you control over the intensity of exfoliation which is versatile to be a gentle daily cleanser or deep cleansing polish, just add warm water! The natural Glycolic and Lactic Acid, produced from sugar and Passion Flower enzymes will leave your complexion immediately brighter, smoother and rejuvenated.
Recommended Use Exfoliate weekly
Estimated uses 20g Approx. 25 uses
Lapis Lazuli Balancing Facial Toner 30ml
This is a versatile multi-tasking toner that provides gentle cleansing, instantly hydrating and rebalancing the skin’s pH level, while prepping the skin and helping to improve the performance of serums and oils. The formula is supercharged with seaweed-derived marine collagen to help boost and improve elasticity, hydration and suppleness, and steam distilled blue tansy that contains the powerful ‘azulene’ compound, which is known for its anti-inflammatory, anti-bacterial and cell regeneration properties. With the added effect of lactic acid, this radiance reviving toner gently replaces dull surface cells while minimising pores for a fresher, clarified complexion.
Please Note: Unfortunately we are no longer able to procure ethically sourced conflict-free Lapis Lazuli stones therefore, we have made the decision to remove it from the Balancing Toner
Recommended Use Day & Night
Estimated uses 30ml Approx. 60 uses
The Gift Balancing Facial Oil 5ml
The Gift is ultra-light water-like consistency absorbs quickly non-comedogenic calms while reducing redness, dryness and balances oil production for clear healthy skin. Perfectly balanced The Gift provides your skin with the perfect amount of moisture without leaving your skin feeling oily or greasy.
Recommended Use Night but can be used during the Day
Estimated uses 5ml Approx. 50 uses
Blue Tansy + Marine Collagen Balancing Moisturising Cream 20g
This is an ultra-hydrating bedtime essential that will help balance and restore optimal moisture levels while you sleep. Blue Tansy + Marine Collagen Balancing Moisturising cream for sensitive, oily and acne breakout skin types is packed with antibacterial and anti-inflammatory properties
Recommended Use Night
Estimated uses 20g Approx. 130 uses
*This product is not intended to diagnose, treat, cure, or prevent any disease.
Samson & Charlie are grateful for the small business support that Australia Post offers us to help us reach customers near and far.
Order Dispatch
We are so excited you have placed your order for your Samson & Charlie Skincare we want you to receive your items as soon as possible. This outlines how we work to get your order to you as fast and safe..
All orders are packed by our team and dispatched from Melbourne, Australia
within 1-2 business days excluding public holidays.
Orders are prepared and dispatched by 3pm Monday - Friday excluding public holidays.
Typically orders are dispatched the following Business day however, we have the allowance up to 2 business days for when we have a high volume of orders.
We proudly support Australian paper suppliers in the tissue and boxes used for your items to arrive safety. Please recycle on completion.
Estimated Deliver
Express Estimated Delivery
Please Note: Next Business Day guarantee is suspended by Australia Post
https://auspost.com.au/business/shipping/domestic-shipping/express-post/express-post-guarantee
We do everything we can to ensure your order makes it to the destination as quickly as possible, but once the parcel is in the care of the courier company we are not responsible for their performance. We will monitor, escalate and investigate if any issues arise.
*** Please be patient Australia Post advise some minor delays ***
https://auspost.com.au/about-us/news-media/important-updates/coronavirus.
Standard Shipping Estimated Delivery Times By Location
Please allow 1-2 business day for order to be packed and dispatched.
|
Location |
Business Days |
|
NSW & ACT |
2-4 |
|
VIC |
1-3 |
|
QLD |
3-5 |
|
SA |
2-4 |
|
TAS |
5-8 |
|
NT |
6-8 |
|
WA |
6-8 |
| INTERNATIONAL | |
|
Zone 1 – New Zealand** |
8-12 Business Days Experiencing Delays |
|
Zone 2 - Asia and the Pacific**suspended Singapore (resumed) Hong Kong (resumed) |
10-20 Business Days
|
| Zone 3- UK and Europe** |
5-9 Business Days Suspended due to to COVID-19 |
| Zone 4 - Canada & United States of America** |
10-20 Business Days
|
|
Rest of the World ** |
9-12 Business Days Suspended due to COVID-19 |
**Customs policies vary widely from country to country. For information about customs policies that apply in your country please contact your local customs office. Any additional charges for customs clearance, import duties or local taxes are to be borne by the customer. We do not take any responsibility for these charges and have no control over what they may be. Please note we are unable to reimburse any costs incurred in relation to those matters and do not accept any responsibility for delays as a result, regardless of the circumstances.
Parcel Not Collected From Post Office - Returned To Sender
It is your responsibility to collect your parcel from the Post Office or Collection Point if you were not available to receive the parcel directly from the delivery driver. If you have not received your item within the delivery times below, please contact us to investigate.
It is also your responsibility to input your correct shipping address at the time of order. Samson & Charlie can't be held responsible for parcels being returned to us due to an incorrect address.
If your parcel is returned to Samson & Charlie you have three options:
1) we can resend the parcel at your cost plus the Return To Sender fee incurred by Samson & Charlie.
2) we can refund the order value minus the Original Postage Fee incurred by Samson & Charlie and the Return To Sender fee incurred by Samson & Charlie. If Afterpay has been used as payment then 7% of the order value will also be deducted as this is another cost that has been incurred by Samson & Charlie.
3) we can offer a Store Credit to the value of the order minus the Original Postage Fee incurred by Samson & Charlie and the Return To Sender fee incurred by Samson & Charlie.
Original Postage fees are dependent on the weight of the parcel.
Standard Postage starts at $8.95
Express Postage starts at $14.95
Return To Sender fees are a flat rate of $15.00
Samson & Charlie want you to be completely satisfied with your purchase and ensure the returns process is clear and easy. It is very important to us at Samson & Charlie that we address any concerns our customers may have quickly and fairly.
Damaged or Faulty Item – Replacement / Refund / Exchange / Store Credit
In the unlikely event that you receive an item that is damaged, faulty or incorrect, please email us at contact@cazaz.com.au within 48 hours of your order delivery, quoting your order number, request for Replacement / Refund / Store Credit, and provide photos. We will advise you of the next steps.
You will need to send the goods back to us using an Australia Post Satchel with Signature on Delivery. This cost will be reimbursed to you if your return is approved. We can only process the return once the goods have been received by us in their original condition, so please include all original packaging and make sure the parcel is securely packed. Samson & Charlie can’t be held responsible for items lost in the post on their return journey.
We will process your return within 2 business days of receiving the goods back. Once inspected, we will send you an email to notify you that we have received your returned goods together with the status of your return.
If approved, your refund / exchange / store credit (whichever you choose) will be processed within 2 business days and we will email you the details.
If declined, due to the goods not being deemed faulty, then we will treat the returned goods as a ‘Not Satisfied With Purchase’ return and all conditions mentioned below in the ‘Not Satisfied With Purchase’ section will apply.
If Afterpay was used to purchase the goods, and a refund has been requested, then;
- We will inform Afterpay of any refund (in whole or part) within 3 business days and the refunded amount will be sent to Afterpay as per agreement.
- Upon receipt Afterpay will cancel any associated future payments and refund as per customer Terms and Conditions.
- For any repayment or refund queries please contact Afterpay directly on 1300 100 729 or visit afterpay.com
Not Satisfied With Purchase (Skincare Only) - Store Credit
Our natural high-quality products are handmade and therefore each batch may have slight differences in appearance or texture. If you are not satisfied with your purchase, we will be happy to offer you store credit equal to the purchase amount of the goods.
Please email us at contact@cazaz.com.au within 14 days of your order delivery, quoting your order number and reason for return. We will advise you of the return instructions.
Please note: This does not apply to Travel / Trial size products. The goods must be 90% unused and in their original packaging.
You will need to send the goods back to us using an Australia Post Satchel with Signature on Delivery and this cost will be at your expense. We can only process the return when the goods have been received by us in their original condition, so please include all original packaging and make sure the parcel is securely packed. Samson & Charlie can’t be held responsible for items lost in the post on their return journey.
We will process your return within 2 business days of receiving the goods back. Once inspected, we will send you an email to notify you that we have received your returned goods together with the status of your return.
If approved, your store credit will be processed within 2 business days and we will email you the details.
If declined, due to the product being more than 90% used or not being in original condition then we will ship the goods back to you at your expense or dispose of the goods.
Change Of Mind - Store Credit
If you simply change your mind and no longer want the product then we will be happy to offer you a store credit equal to the purchase amount of the goods minus a 15% restocking fee.
Please email us at contact@cazaz.com.au within 48 hours of your order delivery, quoting your order number and reason for return. We will advise you of the return instructions.
Please note: The goods must be unused and in their original packaging.
You will need to send the goods back to us using an Australia Post Satchel with Signature on Delivery and this cost will be at your expense. We can only process the return when the goods have been received by us in their original condition, so please include all original packaging and make sure the parcel is securely packed. Samson & Charlie can’t be held responsible for items lost in the post on their return journey.
We will process your return within 2 business days of receiving the goods back. Once inspected, we will send you an email to notify you that we have received your returned goods together with the status of your return.
If approved, your store credit will be processed within 2 business days and we will email you the details.
If declined, due to the product not being in original condition then we can ship the goods back to you at your expense or dispose of the goods.
Please note we can only exchange/refund or give store credit for items purchased from www.samsonandcharlie.com.au online store and not from our stockists. For any issues with products purchased from our stockists, please contact the original place of purchase directly.
If Afterpay was used to purchase from Samson & Charlie and a refund is to be issued then the 7% fee charged to process your payment by Afterpay will be deducted from your refund amount.
