Samson & Charlie is an Australian skincare brand specializing in natural, clean beauty products formulated with high-performance botanicals and luxury ingredients to nourish, protect, and restore skin health.

Yes! All our products are 100% cruelty-free, and we never test on animals.

Yes, sustainability is a core part of our brand philosophy. We use recyclable-grade packaging, including glass bottles and jars, to minimize plastic waste. Our packaging is designed to be reused or recycled, supporting an eco-conscious approach to skincare.

Additionally, we prioritize:

• Sustainable ingredient sourcing – Ethically harvested botanicals and responsibly sourced oils.
• Minimal plastic use – When plastic is necessary, we ensure it is recyclable.
• Small-batch production – Reducing excess waste while ensuring the highest product quality.

Samson & Charlie skincare products are proudly formulated and manufactured in Melbourne, Australia. Each product is crafted in small batches to ensure the highest quality, freshness, and potency.

Founded in 2016, Samson & Charlie has grown into a trusted eco-luxe skincare brand known for its commitment to natural, high-performance ingredients and ethical beauty practices.

Ingredient Integrity – We source rare and potent botanicals like Prickly Pear, Cacay, and Marula Oil to deliver superior skincare benefits.

Luxury Formulations, Naturally – Our products are free from parabens, sulfates, palm free, and petrochemicals while maintaining high efficacy.

Ethical & Sustainable – Samson & Charlie is cruelty-free, with a focus on sustainability in packaging and ingredient sourcing.

Yes, all of our products are formulated, tested, and manufactured in Australia, ensuring compliance with Australian cosmetic standards.

Samson & Charlie carefully selects high-quality skin safe fragrances for some of our formulations to enhance the sensory experience while maintaining skin compatibility. We also use CI (Color Index) certified pigments in certain products to achieve consistent, safe, and stable coloring. All colourants and fragrances used meet cosmetic safety standards and are chosen to align with our commitment to high-performance skincare.

We now offer wholesale through Faire, making it easier for retailers to stock Samson & Charlie products. You can explore our wholesale catalog and place orders directly through Faire

No, Samson & Charlie is an online-first brand. Our products are available for purchase through our official website, select marketplaces, and now via wholesale on Faire.

We focus on potent, high-quality botanicals and skin-compatible ingredients. Our products contain:

• Cold-pressed oils (e.g., Prickly Pear, Marula, and Cacay)
• Active botanicals (e.g., Bakuchiol, Blue Tansy, Pomegranate Extract)
• No harsh chemicals (No parabens, sulfates, phthalates, or petrochemicals)

Yes! Prickly Pear Oil is lightweight, non-comedogenic, and packed with linoleic acid, antioxidants, and Vitamin K, which help reduce redness, prevent clogged pores, and brighten skin.

Bakuchiol: A plant-based retinol alternative that delivers anti-aging benefits without irritation, making it suitable for sensitive skin.

Retinol (Vitamin A): A powerful anti-aging ingredient that increases cell turnover but may cause irritation in some skin types.

Small-batch production means that our products are made in limited quantities rather than mass-produced. This ensures:

• Higher Quality & Freshness – Each batch is carefully crafted, reducing the risk of ingredient degradation.
• Better Ingredient Integrity – Active botanicals and cold-pressed oils maintain their potency.
• Reduced Waste – We produce only what is needed, aligning with our commitment to sustainability.
• More Attention to Detail – Each product is hand-checked to meet our strict quality control standards.

This method allows us to deliver skincare that is fresher, more effective, and responsibly produced.

Cold-pressed oils retain more nutrients and antioxidants compared to heat-extracted oils. This method ensures the highest potency and effectiveness of our key ingredients, such as Prickly Pear, Marula, and Cacay Oil.

No, we carefully formulate our products using natural stabilizers and emulsifiers to maintain texture, consistency, and efficacy. For example, we use Glyceryl Stearate and Coco-Glucoside as natural alternatives to synthetic stabilizers.

Because we use natural botanical extracts and cold-pressed oils, slight colour variations may occur due to exposure to light, air, and temperature changes. This does not affect the efficacy or quality of the product.

We use Tetrahexyldecyl Ascorbate (THD) in our Vibrant C Brightening Facial Oil because it is an oil-soluble, stable form of Vitamin C that penetrates the skin more effectively without causing irritation.

We source high-quality, ethically harvested ingredients from trusted suppliers. Every batch undergoes rigorous testing to ensure purity, potency, and safety before formulation.

Would you like any refinements or additions?

Free Standard Shipping: Available for orders over $35.

Standard Shipping: Starts from $6.95.

Express Shipping: Available Australia-wide for $9.95.

Yes, we ship internationally. Shipping rates are calculated at checkout based on your location.

Orders are processed and dispatched on Monday and Thursday, excluding public holidays. To ensure same-day dispatch, please place your order by 11 am on these days.

Once your order is dispatched, you'll receive a confirmation email with a tracking number. You can use this number to monitor your delivery status through the carrier's website.

If your order hasn't arrived within the expected delivery time, please contact our customer service team at [email protected]. We'll promptly assist you in locating your package.

For more detailed information, please visit our Shipping & Delivery page.

If you receive an item that is damaged, faulty, or incorrect, please email us at [email protected] within 48 hours of delivery. Include your order number, a description of the issue, and photos of the item. We will provide instructions for returning the product and will reimburse return shipping costs if the return is approved.

Yes, if you're not satisfied with a skincare product, we offer store credit equal to the purchase amount. Contact us at hello@samsonandcharlie.coom.au within 14 days of delivery, providing your order number and reason for return. The product must be at least 90% unused and in its original packaging. Please note, this policy does not apply to travel or trial-size products.

For damaged, faulty, or incorrect items, we will reimburse the return shipping costs. For returns due to dissatisfaction, the return shipping cost is the customer's responsibility.

Once we receive the returned goods in their original condition, we will process your return within 2 business days. You'll receive an email notification regarding the status of your return.

If you used Afterpay and request a refund, we will inform Afterpay within 3 business days. Afterpay will then cancel any future payments and process the refund according to their terms. For specific Afterpay inquiries, please contact them directly at 1300 100 729 or visit their website.

For more detailed information, please visit our Returns, Refunds, and Exchange page.