Maskne Rescue Kit
Maskne Rescue Kit
Maskne Rescue Kit
Maskne Rescue Kit

Maskne Rescue Kit

Regular price $99.00
44 in stock

Rescue your skin from the unfortunate effects of Mask Acne. Yes, it's a thing but there is good news, there is an effective solution to clear and restore your skin and protect it from future breakouts.

The Maskne Rescue Kit is the game-changer your skin's been craving to restore balance, regulate sebum levels, clear and control breakouts. 

Maskne Rescue Kit Includes: 

  • Brightening Pineapple B3 + BHA Daily Cleanser 30ml
  • Microfibre Cleansing Puff (single)
  • Balancing Exfoliating Cleanser 70g
  • The Gift Balancing Facial Oil 30ml

Valued at $135

Vegan, natural formulations

Safe for Pregnant and breastfeeding mums

More tips to treat & prevent Maskne here


Brightening Pineapple B3+BHA Daily Cleanser 30ml
Recommend Daily single pump onto wet Cleansing Puff

Brightening Pineapple + Plum Daily Cleanser is an all-natural gentle facial cleanser with the powerful brightening enzymes of Pineapple and Kakadu Plum with natural BHA pore-refining of Willow Bark + Salicylic Acid and Niacinamide B3 that reduces redness, breakouts and promotes clearer glowing skin.


Brightening and clearing actives of Niacinamide B3 helps to visibly minimise enlarged pores, improve skin tone soften fine lines and strengthen the skin's barrier. Niacinamide is recommended for sensitive skin or those with rosacea or eczema due to its ability to calm inflammation. Natural Willow Bark + Salicylic acid BHA works to directly dissolve the keratin plugs ( whiteheads and blackheads and regulate the skin cells.

Glowing brighter skin compliments of the unique base Pineapple Juice which contains bromelain, a mix of enzymes,  bromelain helps to gently exfoliate the skin. Bromelain also has anti-inflammatory and antimicrobial benefits.  Pineapple is rich in Vitamins C & E which are the two you need to pep up your skin when it's looking a bit meh. They’re known for brightening and evening out skin tone whilst being an antioxidant and protecting skin from free radical damage.

This 100% natural gentle gel daily cleanser gently foams but won’t strip your skin made with coconut-derived surfactants and Organic Yucca Root also known as Cassava used for 100’s of years for its cleansing and purifying benefits.

Balancing Exfoliating Cleanser 70g  
Recommend 2- 3 Times per week

This skin purifying deep cleanser for sensitive, oily and acne breakout skin types is packed with antibacterial and anti-inflammatory properties that will cleanse and exfoliate accelerating cell turnover res
tore balance, regulate sebum levels, clear and control breakouts.


A gentle yet powerful trio of refined
 sugar, Australian Sea Salt and Kaolin Clay gives you control over the intensity of exfoliation which is versatile to be a gentle daily cleanser or deep cleansing polish, just add warm water! The natural Glycolic and Lactic Acid, produced from sugar and Passion Flower enzymes will leave your complexion immediately brighter, smoother and rejuvenated.

The Balancing non-comedogenic Exfoliating Cleanser uses antioxidant, nutrient-rich oils of Unrefined Grapeseed Oil and Fractionated Coconut Oil with excellent sebum control benefits that balancing oil production without clogging pores.


The Gift Balancing Facial Oil 30ml
Recommend Twice Daily

Maskne has thrown your skin off balance with overproduction of sebum combined with bacteria. The Gift Balancing Oil will restore Balance calm and help to prevent breakouts with antibacterial properties of Azulene.

This ultra-lightweight clarifying formula is uniquely rich in Caprylic/Capric Acid and Azulene which work to clear breakouts, calm redness and balance sebum. This elixir doesn’t just control oily skin, but delivers optimal balance with Marula Oil and Squalane to brighten and improve the skin's texture, giving you the ultimate Gift of a clear & calm complexion.

Samson & Charlie are grateful for the small business support that Australia Post and DHL offers us to help us reach customers near and far.

All products and orders are packed by us and dispatched from Melbourne, Australia. 

We do everything we can to ensure your order makes it to the destination as quickly as possible, but once the parcel is in the care of the courier company we are not responsible for their performance. We will monitor, escalate and investigate if any issues arise.

*** Please be patient Australia Post are experiencing delays due to COVID-19 ***

https://auspost.com.au/about-us/news-media/important-updates/coronavirus.

 

 

 

 

Parcel Not Collected From Post Office - Returned To Sender

It is your responsibility to collect your parcel from the Post Office or Collection Point if you were not available to receive the parcel directly from the delivery driver. If you have not received your item within the delivery times below, please contact us to investigate.

It is also your responsibility to input your correct shipping address at the time of order. Samson & Charlie can't be held responsible for parcels being returned to us due to an incorrect address.

If your parcel is returned to Samson & Charlie you have three options:

1) we can resend the parcel at your cost plus the Return To Sender fee incurred by Samson & Charlie. 

2) we can refund the order value minus the Original Postage Fee incurred by Samson & Charlie and the Return To Sender fee incurred by Samson & Charlie. If Afterpay has been used as payment then 7% of the order value will also be deducted as this is another cost that has been incurred by Samson & Charlie.

3) we can offer a Store Credit in the form of a Samson & Charlie Gift Card to the value of the order minus the Original Postage Fee incurred by Samson & Charlie and the Return To Sender fee incurred by Samson & Charlie.

Original Postage fees are dependent on the weight of the parcel.

Standard Postage starts at $8.95 

Express Postage starts at $14.95

Return To Sender fees are a flat rate of $15.00

Standard Shipping Estimated Delivery Times By Location 

Please allow 1-2  business day for order to be packed and dispatched.

Location

Business Days

NSW  &  ACT

2-4

VIC

1-3

QLD

3-5

SA

2-4

TAS

5-8

NT

6-8

WA

6-8

INTERNATIONAL

Zone 1 – New Zealand**

3-5 Business Days

Experiencing Delays 

Zone 2 -  Asia and the Pacific**

5-9 Business Days

Suspended due to to COVID-19

Zone 3- UK and Europe** 

5-9 Business Days  

Suspended due to to COVID-19

Zone 4 -  Canada & United States of America**

5-9 Business Days

Suspended due to to COVID-19

Rest of the World **

9-12 Business Days

Suspended due to to COVID-19


**Customs policies vary widely from country to country.  For information about customs policies that apply in your country please contact your local customs office.  Any additional charges for customs clearance, import duties or local taxes are to be borne by the customer.  We do not take any responsibility for these charges and have no control over what they may be.  Please note we are unable to reimburse any costs incurred in relation to those matters and do not accept any responsibility for delays as a result, regardless of the circumstances

Samson & Charlie want you to be completely satisfied with your purchase and ensure the returns process is clear and easy. It is very important to us at Samson & Charlie that we address any concerns our customers may have quickly and fairly.

 

Damaged or Faulty Item – Replacement / Refund / Exchange / Store Credit

In the unlikely event that you receive an item that is damaged, faulty or incorrect, please email us at contact@cazaz.com.au within 48 hours of your order delivery, quoting your order number, request for Replacement / Refund / Store Credit, and provide photos. We will advise you of the next steps.

You will need to send the goods back to us using an Australia Post Satchel with Signature on Delivery. This cost will be reimbursed to you if your return is approved. We can only process the return once the goods have been received by us in their original condition, so please include all original packaging and make sure the parcel is securely packed. Samson & Charlie can’t be held responsible for items lost in the post on their return journey.

We will process your return within 2 business days of receiving the goods back. Once inspected, we will send you an email to notify you that we have received your returned goods together with the status of your return.

If approved, your refund / exchange / store credit (whichever you choose) will be processed within 2 business days and we will email you the details.

If declined, due to the goods not being deemed faulty, then we will treat the returned goods as a ‘Not Satisfied With Purchase’ return and all conditions mentioned below in the ‘Not Satisfied With Purchase’ section will apply.

If Afterpay was used to purchase the goods, and a refund has been requested, then;

  • We will inform Afterpay of any refund (in whole or part) within 3 business days and the refunded amount will be sent to Afterpay as per agreement.
  • Upon receipt Afterpay will cancel any associated future payments and refund as per customer Terms and Conditions.
  • For any repayment or refund queries please contact Afterpay directly on 1300 100 729 or visit afterpay.com

 

Not Satisfied With Purchase (Skincare Only) - Store Credit 

Our natural high-quality products are handmade and therefore each batch may have slight differences in appearance or texture. If you are not satisfied with your purchase, we will be happy to offer you store credit equal to the purchase amount of the goods.

Please email us at contact@cazaz.com.au within 14 days of your order delivery, quoting your order number and reason for return. We will advise you of the return instructions.

Please note: This does not apply to Travel / Trial size products. The goods must be 90% unused and in their original packaging.

You will need to send the goods back to us using an Australia Post Satchel with Signature on Delivery and this cost will be at your expense. We can only process the return when the goods have been received by us in their original condition, so please include all original packaging and make sure the parcel is securely packed. Samson & Charlie can’t be held responsible for items lost in the post on their return journey.

We will process your return within 2 business days of receiving the goods back. Once inspected, we will send you an email to notify you that we have received your returned goods together with the status of your return.

If approved, your store credit will be processed within 2 business days and we will email you the details.

If declined, due to the product being more than 90% used or not being in original condition then we will ship the goods back to you at your expense or dispose of the goods.

 

Change Of Mind - Store Credit 

If you simply change your mind and no longer want the product then we will be happy to offer you a store credit equal to the purchase amount of the goods minus a 15% restocking fee.

Please email us at contact@cazaz.com.au within 48 hours of your order delivery, quoting your order number and reason for return. We will advise you of the return instructions.

Please note: The goods must be unused and in their original packaging.

You will need to send the goods back to us using an Australia Post Satchel with Signature on Delivery and this cost will be at your expense. We can only process the return when the goods have been received by us in their original condition, so please include all original packaging and make sure the parcel is securely packed. Samson & Charlie can’t be held responsible for items lost in the post on their return journey.

We will process your return within 2 business days of receiving the goods back. Once inspected, we will send you an email to notify you that we have received your returned goods together with the status of your return.

If approved, your store credit will be processed within 2 business days and we will email you the details.

If declined, due to the product not being in original condition then we can ship the goods back to you at your expense or dispose of the goods.

 

Please note we can only exchange/refund or give store credit for items purchased from www.samsonandcharlie.com.au online store and not from our stockists. For any issues with products purchased from our stockists, please contact the original place of purchase directly.

If Afterpay was used to purchase from Samson & Charlie and a refund is to be issued then the 7% fee charged to process your payment by Afterpay will be deducted from your refund amount.

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