Mulberry Silk Sleeping Eyemask Christmas Red
Mulberry Silk Sleeping Eyemask Christmas Red
Mulberry Silk Sleeping Eyemask Christmas Red
Mulberry Silk Sleeping Eyemask Christmas Red
Mulberry Silk Sleeping Eyemask Christmas Red
Mulberry Silk Sleeping Eyemask Christmas Red

Mulberry Silk Sleeping Eyemask Christmas Red

Regular price $39.95 Sale price $24.95
14 in stock

The perfect sleep companion, 19momme Luxury Mulberry Silk Eyemask will help you enjoy blissful sleep so your body can rest, repair and recover. Wake up, refreshed and dewy beautiful after a restful nights sleep. A must-have for long haul flights. 

The well known natural pore refining properties of Mulberry Silk will help prevent wrinkles, puffy eyes and dark circles by protecting your eye area's hydration levels. 

  • Handmade 19momme Mulberry Silk Eyemask 
  • Anti-aging benefits of the natural silk fibres, reduce fine lines retain skin hydration 
  • Improves the quality of sleep, wake up looking and feeling refreshed
  • Silk covered elastics strap  to prevent damage to hair
  • Care: Gently hand wash in cold water

 

    The Ruby Red hand made silk eyemask comes in one size and measures approx 55cm in diameter.

      Samson & Charlie are grateful for the small business support that Australia Post offers us to help us reach customers near and far. As the holiday season is nearing we want to make sure your gifts arrive in time for Christmas.

      COVID has impacted everyone of us and especially shipping so we encourage our customers please order early to avoid disappointment. 

      If you place your order before our delivery cut-off dates this will ensure your gifts arrive in time for Christmas.

      ** please note whilst we will do everything we can to ensure your parcels make it to their destination as quickly as possible. Once the parcels are in the care of the courier company we are not responsible for their performance. We will monitor, escalate and investigate if any issues arise.**

      AUSTRALIA

       EXPRESS  Christmas Delivery Cut-off Midnight Thursday 17 December  Delivery Australia wide via Australia Post express

      FREE STANDARD SHIPPING Christmas Delivery CUT-off 

      Location

      Christmas Cut -Off 12 Noon 

      NSW - Metro

      11 December 

      VIC - Metro

      11 December

      QLD - Metro

      11 December 

      SA - Metro

      10 December 

      TAS - Metro

      10 December 

      NT – Metro

      10 December 

      WA – Metro

      10 December

      Regional

      10 December 

       

         

         Standard Shipping Estimated Delivery times by location

        Where possible we will endeavour to see your order is dispatched the Next Business Day, please allow 1 -2 business days for order to be filled and packed. These times are all longer during peak Christmas Rush 

        Location

        Business Days

        NSW - Metro

        2- 4

        VIC - Metro

        2

        QLD - Metro

        3-5

        SA - Metro

        2-3

        TAS - Metro

        3-4

        NT – Metro

        5-6

        WA – Metro

        5-6

        Regional

        6-8

        Zone 1 – New Zealand

        10 -14


         

        Samson & Charlie want you to be completely satisfied with your purchase and ensure the returns process is clear and easy. It is very important to us at Samson & Charlie that we address any concerns our customers may have quickly and fairly.

         

        Damaged or Faulty Item – Replacement / Refund / Exchange / Store Credit

        In the unlikely event that you receive an item that is damaged, faulty or incorrect, please email us at contact@cazaz.com.au within 48 hours of your order delivery, quoting your order number, request for Replacement / Refund / Store Credit, and provide photos. We will advise you of the next steps.

        You will need to send the goods back to us using an Australia Post Satchel with Signature on Delivery. This cost will be reimbursed to you if your return is approved. We can only process the return once the goods have been received by us in their original condition, so please include all original packaging and make sure the parcel is securely packed. Samson & Charlie can’t be held responsible for items lost in the post on their return journey.

        We will process your return within 2 business days of receiving the goods back. Once inspected, we will send you an email to notify you that we have received your returned goods together with the status of your return.

        If approved, your refund / exchange / store credit (whichever you choose) will be processed within 2 business days and we will email you the details.

        If declined, due to the goods not being deemed faulty, then we will treat the returned goods as a ‘Not Satisfied With Purchase’ return and all conditions mentioned below in the ‘Not Satisfied With Purchase’ section will apply.

        If Afterpay was used to purchase the goods, and a refund has been requested, then;

        • We will inform Afterpay of any refund (in whole or part) within 3 business days and the refunded amount will be sent to Afterpay as per agreement.
        • Upon receipt Afterpay will cancel any associated future payments and refund as per customer Terms and Conditions.
        • For any repayment or refund queries please contact Afterpay directly on 1300 100 729 or visit afterpay.com

         

        Not Satisfied With Purchase (Skincare Only) - Store Credit 

        Our natural high-quality products are handmade and therefore each batch may have slight differences in appearance or texture. If you are not satisfied with your purchase, we will be happy to offer you store credit equal to the purchase amount of the goods.

        Please email us at contact@cazaz.com.au within 14 days of your order delivery, quoting your order number and reason for return. We will advise you of the return instructions.

        Please note: This does not apply to Travel / Trial size products. The goods must be 90% unused and in their original packaging.

        You will need to send the goods back to us using an Australia Post Satchel with Signature on Delivery and this cost will be at your expense. We can only process the return when the goods have been received by us in their original condition, so please include all original packaging and make sure the parcel is securely packed. Samson & Charlie can’t be held responsible for items lost in the post on their return journey.

        We will process your return within 2 business days of receiving the goods back. Once inspected, we will send you an email to notify you that we have received your returned goods together with the status of your return.

        If approved, your store credit will be processed within 2 business days and we will email you the details.

        If declined, due to the product being more than 90% used or not being in original condition then we will ship the goods back to you at your expense or dispose of the goods.

         

        Change Of Mind - Store Credit 

        If you simply change your mind and no longer want the product then we will be happy to offer you a store credit equal to the purchase amount of the goods minus a 15% restocking fee.

        Please email us at contact@cazaz.com.au within 48 hours of your order delivery, quoting your order number and reason for return. We will advise you of the return instructions.

        Please note: The goods must be unused and in their original packaging.

        You will need to send the goods back to us using an Australia Post Satchel with Signature on Delivery and this cost will be at your expense. We can only process the return when the goods have been received by us in their original condition, so please include all original packaging and make sure the parcel is securely packed. Samson & Charlie can’t be held responsible for items lost in the post on their return journey.

        We will process your return within 2 business days of receiving the goods back. Once inspected, we will send you an email to notify you that we have received your returned goods together with the status of your return.

        If approved, your store credit will be processed within 2 business days and we will email you the details.

        If declined, due to the product not being in original condition then we can ship the goods back to you at your expense or dispose of the goods.

         

        Please note we can only exchange/refund or give store credit for items purchased from www.samsonandcharlie.com.au online store and not from our stockists. For any issues with products purchased from our stockists, please contact the original place of purchase directly.

        If Afterpay was used to purchase from Samson & Charlie and a refund is to be issued then the 7% fee charged to process your payment by Afterpay will be deducted from your refund amount.

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